Effective Date: 03-MAR-2025

At PREMZO, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect the following types of information to enhance your shopping experience:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type and device information
  • IP address and location data
  • Website usage data (collected through cookies and analytics tools)

2. How We Use Your Information

Your information is collected to improve our services and provide a seamless shopping experience:

  • Order Processing – To process and deliver your purchases.
  • Customer Support – To assist with inquiries, refunds, or returns.
  • Marketing & Promotions – To send exclusive offers, updates, and recommendations (with your consent).
  • Security & Fraud Prevention – To protect against unauthorized transactions and maintain website security.
  • Website Enhancement – To analyze user behavior and improve site performance.

3. How We Protect Your Data

We implement strict security measures to safeguard your personal information, including:

  • Secure Socket Layer (SSL) encryption for transactions.
  • Data storage with industry-standard security protocols.
  • Restricted access to sensitive data.

4. Cookies & Tracking Technologies

We use cookies to enhance website functionality and personalize your experience. You can manage cookie preferences in your browser settings.

5. Third-Party Services

We may share limited information with trusted third parties, such as:

  • Payment Processors – To handle secure transactions.
  • Delivery Partners – To ensure timely order fulfillment.
  • Marketing & Analytics Tools – To optimize our website and communication.

These third parties are required to comply with strict data protection regulations.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details on how your data is used.

To exercise your rights, please contact us at [Insert Contact Email].

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or business practices. Please review this page periodically for the latest updates.

8. Contact Us

If you have any questions about our Privacy Policy, please reach out to us at:

📧 Email: info@premzo.co.uk
📍 Address: 7 Simpson Place, Kirkton Campus, Livingston, Scotland